As the support team emerges into the new year, the queues have expanded and affected response times subsequently. The team is working as quickly as possible to reach everyone awaiting contact from support.
We kindly ask that you please avoid submitting multiple tickets concerning the same issue. ***Only one is required***
Doing this will not gain a faster response and Duplicates can cause delays for others,
Any duplicate tickets will be merged to ensure a faster response time.
Be sure to check the FaQ’s and Help Desk in Spectrum chat for solutions that may already be available.