Roberts Space Industries


Get Help From the Community Chat

Submit your issue to the Community Helpdesk chat and get immediate assistance from fellow players who know the project inside and out!

Hot issues

Service Status: High Volumes


Hello, community,

As the support team emerges into the new year, the queues have expanded and affected response times subsequently. The team is working as quickly as possible to reach everyone awaiting contact from support.

We kindly ask that you please avoid submitting multiple tickets concerning the same issue. ***Only one is required***

Doing this will not gain a faster response and Duplicates can cause delays for others,

Any duplicate tickets will be merged to ensure a faster response time.

Be sure to check the FaQ’s and Help Desk in Spectrum chat for solutions that may already be available.

Volunteer HelpDesk:

***Currently being investigated.***
  • Headless and Golfball Bug
  • REC Items affected by issues
  • Ship behavior affected by issues

Thank you!


Contact us

Contact support

If none of the above resources were able to help you resolve your issue, send it on over to us and our knowledgeable customer support team will work with you to get your problem resolved!